Shipping Policy

Urban Dusk ships products across India through our logistics partners. Shipping availability and estimated delivery time depend on the delivery PIN code and the selected shipping service.

1. Order Processing

Orders are generally processed after successful payment confirmation. Processing time may vary depending on product availability and order details.

2. Delivery Time

The estimated delivery date is shown at checkout based on your delivery location and available shipping service.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you place the order.

4. Order Tracking

Once your order is shipped, tracking details may be provided through the contact information associated with your order.

5. Delivery Delays

Delivery may occasionally be delayed due to factors such as weather, logistics disruptions, holidays, incorrect address details or circumstances beyond our control.

6. Incorrect Address

Please make sure your delivery address and PIN code are correct before placing your order. Delays or additional charges caused by incorrect or incomplete address information may apply.

7. Contact Us

For shipping-related questions, contact:

Email: support@urbanduskshop.in

Phone: +91 8708618078

Hours: Monday–Saturday, 10:00 AM–6:00 PM IST